Help & Info

Local Pickup & Delivery

 

Location:

Customers can choose the local pickup option during the checkout process. Our floral shop is located at 904 N Main St Mahnomen, MN 56557, and pickups can be made during our regular business hours.

Order Confirmation:

Once the order is placed, customers will receive an order confirmation email with details about the pickup location, date, and time.

Identification:

Customers must present a valid ID and the order confirmation email upon pickup. If someone else is picking up the order on behalf of the customer, they must have a copy of the order confirmation and the customer’s ID.

Timeliness:

Please arrive at the scheduled pickup time to ensure a smooth process. If you’re unable to make it at the designated time, please contact us in advance to make alternative arrangements.

Modifications:

If you need to make any changes to your pickup time or date, please contact us at least 24 hours before the scheduled pickup time.

Local Delivery:

Delivery Areas:

We offer local delivery within a specified radius of our floral shop. During the checkout process, customers can enter their delivery address to check if they fall within our delivery zone.

Delivery Charges:

A delivery fee will be applied based on the delivery location. The fee will be calculated and displayed during the checkout process.

Delivery Times:

Customers can choose a preferred delivery date and time during the checkout process. We will make every effort to deliver within the specified time frame, but please note that unforeseen circumstances may cause delays.

Recipient Availability:

It’s important to ensure that someone will be available at the delivery address to receive the floral arrangement. If the recipient is not available, we will attempt to contact them and may leave the flowers in a secure location if authorized by the recipient.

Order Tracking:

Customers can track the status of their delivery through the provided tracking information or by contacting our customer service.

Modifications/Cancellations:

Changes to delivery details or cancellations must be made at least 24 hours before the scheduled delivery time.

Contact Information:

For any questions or concerns regarding local pickup and delivery, please contact us at 200blooms.pm.me.

Returns & Exchanges

Returns and Exchanges Policy for 200 Blooms LLC

At 200 Blooms Florist, we strive to provide our customers with the highest quality floral products and services. If you are not completely satisfied with your purchase, please review our returns and exchanges policy below:

1. Fresh Flower Arrangements:

Due to the perishable nature of fresh flowers, we are unable to accept returns or exchanges for floral arrangements.

If you are dissatisfied with the quality of your fresh flower arrangement, please contact us within 24 hours of receiving the delivery. We may offer a replacement or refund after reviewing the issue.

2. Non-Perishable Items:

For non-perishable items such as vases, containers, and decorative accessories, returns or exchanges are accepted within 30 days of the original purchase date.

Items must be unused, in their original packaging, and accompanied by a valid proof of purchase.

3. Cancellations:

Orders for fresh flower arrangements cannot be canceled once they are in preparation for delivery or have been dispatched.

Cancellations for non-perishable items are accepted within 24 hours of placing the order.

4. Incorrect or Damaged Items:

If you receive an incorrect or damaged item, please contact us within 24 hours of receiving the delivery. We will arrange for a replacement or issue a refund.

5. Refunds:

Refunds will be issued to the original payment method within 2 business days after approval of the return or exchange.

6. Custom Orders:

Custom floral arrangements are non-refundable once the design process has begun.

7. Contact Information:

For all returns, exchanges, or inquiries, please contact our customer service team at 200blooms@pm.me or 218-401-2669.

8. In-Store Returns:

If you made a purchase at our physical store, please return the item to the same location along with your proof of purchase.

200 Blooms LLC reserves the right to update or modify this returns and exchanges policy at any time without prior notice. Please check our website or contact customer service for the most up-to-date information.

Thank you for choosing 200 Blooms. We appreciate your business!

Faq

 If you made a purchase at our physical store, please return the item to the same location along with your proof of purchase. If item was delivered please contact us within 24 hours and we will arrange a return or exchange.

24 hours for fresh flowers and 30 days for non perishable products.

Delivery will be scheduled per customers request but is also subject to weather, scheduling conflicts and other unforeseen events. Rest assured we always will do our best to deliver on time and as promised.

We accept check or cash as well as Visa, Discover, Mastercard, American Express and Apple Pay.